Top managed IT service providers in Texas, ranked by ChatGPT answers

Places ChatGPT showed

• Prototype IT · 5.0★ · Computer support and services
• IronEdge Group | Houston Managed IT Services · 4.9★ · Computer support and services
• GCS Technologies: IT Managed Services in Austin · 4.9★ · Computer support and services
• Terminal B: IT Managed Services in Austin · 4.9★ · Computer support and services
• Contigo Technology - Austin Managed IT Services Company · 4.8★ · Computer support and services
• IT Support Company and Managed IT Services Southlake Texas | M3 Networks · 5.0★ · Computer support and services
• AMSYS - Managed IT & Cybersecurity · 4.8★ · Computer support and services
• Live Oak IT Partners - Managed IT Services · 5.0★ · Computer support and services

If by “best” you mean strongest current options based on reputation, service breadth, Texas presence, and independent review data, I’d shortlist these rather than treating any single ranking as definitive. Current 2026 directories show hundreds of Texas MSPs, with major differences by metro and company size.

Texas MSPs worth putting on your shortlist

• Prototype IT — Dallas/DFW
  Strong option for businesses wanting managed IT, cybersecurity, cloud, compliance and vCIO support. It has a 5.0 Google rating across 103 reviews at its Dallas location, and Clutch currently lists it among the leading Dallas MSPs.
• IronEdge Group — Houston
  Particularly worth considering if cybersecurity and compliance are major requirements. Its Houston operation focuses on managed IT, cybersecurity, co-managed IT, cloud and compliance, with 4.9 stars across 237 reviews in the business listing.
• GCS Technologies — Austin
  Established Austin MSP offering outsourced and co-managed IT, cybersecurity, Microsoft/cloud services and project work. It currently shows 4.9 stars from 81 reviews.
• Terminal B — Austin
  A long-established Austin provider offering managed IT, cybersecurity, cloud and Microsoft-focused services. It has a 4.9 rating from 62 reviews.
• Contigo Technology — Austin
  Broad MSP offering covering help desk, cybersecurity, Microsoft 365, cloud, backup/recovery and IT planning. Its business listing shows 4.8 stars across 97 reviews.
• M3 Networks — DFW
  Southlake-based provider focused on SMB/midsize organizations, with managed IT, proactive monitoring, cybersecurity and technology planning. It currently has 5.0 stars from 422 reviews.
• AMSYS — Houston
  Houston MSP combining managed IT and cybersecurity, with 24/7 availability listed and 4.8 stars across 81 reviews.
• Live Oak IT Partners — Austin
  Smaller Austin MSP with managed IT, consulting and cybersecurity services; currently 5.0 stars from 51 reviews.

How I'd narrow it down

For context, current 2026 market data puts typical fully managed IT around $125–$225 per user/month across the major Texas metros, with roughly $150–$175/user/month being a common SMB range. Actual pricing varies substantially with cybersecurity, compliance, onsite support and infrastructure requirements.

One important caveat: I wouldn't choose an MSP based on a “#1 Texas MSP” list alone. Different directories use different methodologies—some emphasize review volume, while others weight service specialization, company size, or market presence.

If you tell me (1) your Texas city, (2) number of employees/users, (3) industry, and (4) whether you need cybersecurity/compliance, I can narrow this to 3–5 MSPs that fit your situation and compare their services, pricing, reviews, and contract models.

Places ChatGPT showed

• IT Support Company and Managed IT Services Southlake Texas | M3 Networks · 5.0★ · Computer support and services
• Prototype IT · 5.0★ · Computer support and services
• IronEdge Group | Houston Managed IT Services · 4.9★ · Computer support and services
• Terminal B: IT Managed Services in Austin · 4.9★ · Computer support and services
• Live Oak IT Partners - Managed IT Services · 5.0★ · Computer support and services
• 210 IT · 5.0★ · Computer support and services
• ICS | Managed IT Services and IT Support Company in Houston · 4.9★ · Computer support and services

If you're looking for an MSP for a Texas small or midsize business, I’d compare providers based on fit rather than a single statewide “best” ranking. Texas has a large MSP market, and current pricing for fully managed IT is commonly around $125–$225 per user/month, with many SMBs landing around $150–$175.

Providers worth putting on your shortlist

• M3 Networks — Dallas–Fort Worth
  A strong SMB-oriented option offering managed IT, cybersecurity, proactive monitoring and IT strategy. Its current local profile shows 422 reviews and a 5.0 rating. Good fit if you want a local outsourced IT department rather than just a help desk.
• Prototype IT — Dallas
  Particularly interesting for SMBs that want managed IT plus cybersecurity, backup/disaster recovery and cloud management. Its published 2026 profile emphasizes no-long-term-contract flexibility and an audited 82% first-call resolution rate.
• IronEdge Group — Houston
  Focuses on SMB managed IT and cybersecurity, including both fully managed and co-managed IT. Its Houston operation currently has a 4.9 rating across 237 reviews in the business listing.
• Terminal B — Austin
  A local MSP focused on small and midsize organizations, with managed IT, cybersecurity, cloud and Microsoft-oriented services. The current business listing shows 4.9 stars across 62 reviews.
• Live Oak IT Partners — Austin
  SMB-focused managed IT with cybersecurity, co-managed IT and vCIO/strategic planning. It currently shows 5.0 stars across 51 reviews.
• 210 IT — San Antonio
  Offers managed IT, cybersecurity, cloud, backup, VoIP and co-managed services. It looks particularly geared toward smaller organizations wanting one provider for both everyday support and infrastructure projects.
• ICS — Houston
  A Houston MSP offering proactive monitoring, patching, onsite support, backup/disaster recovery and predictable monthly pricing. Its current business profile shows 4.9 stars across 118 reviews.

A useful way to narrow it down

For comparison, current Austin research identifies GCS Technologies, Contigo Technology, Centre Technologies, IT GOAT and Titanium Computing among providers serving SMB/mid-market organizations, with significant differences in security depth and target company size. Dallas research similarly identifies IT GOAT, Prototype IT and other providers with differing SMB, cybersecurity and compliance strengths.

One caution: I wouldn't choose based primarily on Google/Clutch ratings. Ask each finalist for a sample SLA, after-hours coverage, cybersecurity stack, backup/restore procedure, onboarding fee, contract length, per-user pricing, and exactly what is excluded from the monthly fee.

If you tell me your Texas city, number of employees, industry, and whether you already have an internal IT person, I can narrow this to 3–5 providers and compare their services, pricing, security capabilities, and contract models.

Places ChatGPT showed

• 7tech IT Services and Cybersecurity · 5.0★ · Computer support and services
• Katalism Cybersecurity · 5.0★ · Computer support and services
• GCS Technologies: IT Managed Services in Austin · 4.9★ · Computer support and services
• IronEdge Group | Houston Managed IT Services · 4.9★ · Computer support and services
• Contigo Technology - Austin Managed IT Services Company · 4.8★ · Computer support and services
• CoreRecon · 4.9★ · Computer security service
• TechSage Solutions · 5.0★ · Computer support and services
• System Protection Partners IT Services · 5.0★ · Computer support and services

If your priority is cybersecurity plus regulatory compliance, I’d evaluate Texas MSPs by the specific framework you need rather than by generic “best MSP” lists. Based on current public information, these are several providers worth putting on an RFP shortlist:

• 7tech IT Services and Cybersecurity — San Antonio. Operates as both an MSP and MSSP, with an in-house SOC. Its compliance practice specifically covers NIST 800-171, HIPAA, FTC Safeguards, and CMMC readiness.
• Katalism Cybersecurity — Dallas. Particularly oriented toward compliance-driven and regulated SMB/mid-market organizations, combining managed IT with cybersecurity governance and compliance support.
• GCS Technologies — Austin. Microsoft-centric MSP with a dedicated security practice and managed/co-managed IT options; a potentially good fit for organizations heavily invested in Microsoft 365/Azure.
• IronEdge Group — Houston. Managed IT and cybersecurity for SMBs, with an emphasis on risk reduction and compliance-oriented security.
• Contigo Technology — Austin. Offers managed IT, cybersecurity, penetration testing, security operations, employee security training, and compliance-oriented services.
• CoreRecon — Corpus Christi / Coastal Bend. Security-forward MSP/MSSP with 24/7 security operations and compliance-oriented documentation.
• TechSage Solutions — San Antonio. Especially relevant for DoD-adjacent organizations, with CMMC/NIST 800-171 support alongside managed IT and cybersecurity.
• System Protection Partners IT Services — Arlington/DFW. Offers managed IT plus penetration testing, vulnerability assessment, and compliance evaluation.

One statewide option worth examining

Mandry Technology is particularly focused on regulated Texas organizations. It says its practices operate under SOC 2 Type II discipline and cover HIPAA, FFIEC, GLBA, FERPA, TX-RAMP, Texas DIR requirements and CIS Controls. Its security offering includes 24/7 MDR/SOC monitoring, vulnerability management, incident response and audit evidence.

Ntiva is another larger provider to consider, especially for organizations dealing with CMMC/NIST/HIPAA/SOC 2. It says it provides 24/7 cybersecurity, vCISO and compliance services and currently holds CMMC Level 2 certification through an accredited C3PAO.

What I'd compare in the RFP

Rather than relying on marketing claims, ask each MSP to document:

1. Framework expertise: HIPAA, SOC 2, CMMC 2.0, NIST 800-171, PCI DSS, GLBA, TX-RAMP, etc.
2. Actual security operations: Is the SOC in-house, outsourced, or simply a collection of security products?
3. 24/7 MDR: Who investigates alerts and who actually responds to an incident?
4. Compliance evidence: Can they continuously produce policies, logs, vulnerability reports, risk assessments and audit evidence?
5. vCISO capability: Is strategic security leadership included or sold separately?
6. Incident response: Get the contractual response SLA and escalation process in writing.
7. Certifications/attestations: Distinguish the MSP itself being certified/audited from merely saying it helps clients pursue certification.
8. Cyber-insurance support: Ask whether they help satisfy insurer controls and renewals.
9. Data location and personnel: Particularly important for CMMC/DoD work.
10. References in your industry: A HIPAA healthcare reference is much more informative for a healthcare company than a generic SMB reference.

If you tell me your Texas city, approximate employee count, industry, and compliance target (e.g. HIPAA, SOC 2, CMMC, PCI, or multiple), I can narrow this to a neutral side-by-side shortlist with pricing model, security capabilities, certifications, geographic coverage, and questions to ask each vendor.

If help-desk first-response speed is the metric, several Texas MSPs publicly advertise response times in the 5–15 minute range. I’d separate those claims from independently verified performance, since most are provider-reported.

The key distinction

I wouldn't treat "fastest" as settled solely from these marketing figures. For example, Uprite reports a 5-minute average, while Terminal B advertises getting a human on the help desk in under 2 minutes—but those may measure different things. Uprite itself notes that first response, triage, and resolution are different metrics.

For an MSP selection, I'd ask each finalist for these four numbers in writing:

If help-desk first-response speed is the metric, several Texas MSPs publicly advertise response times in the 5–15 minute range. I’d separate those claims from independently verified performance, since most are provider-reported.

The key distinction

I wouldn't treat "fastest" as settled solely from these marketing figures. For example, Uprite reports a 5-minute average, while Terminal B advertises getting a human on the help desk in under 2 minutes—but those may measure different things. Uprite itself notes that first response, triage, and resolution are different metrics.

For an MSP selection, I'd ask each finalist for these four numbers in writing:

Places ChatGPT showed

• IT Support Company and Managed IT Services Southlake Texas | M3 Networks · 5.0★ · Computer support and services
• Prototype IT · 5.0★ · Computer support and services
• IT GOAT · 5.0★ · Computer support and services
• myIT.com · 5.0★ · Information services
• ITECS · 5.0★ · Computer support and services
• Inman Technologies | Outsourced IT Support & Managed IT Services in Fort Worth · 5.0★ · Computer support and services
• System Protection Partners IT Services · 5.0★ · Computer support and services

If you're looking for reliable managed IT service providers (MSPs) in Dallas–Fort Worth, I'd build the shortlist around firms with a combination of strong client-review evidence, established local presence, and broad managed-IT/cybersecurity capabilities—not just firms with the highest star rating.

Here are several worth putting on an RFP shortlist:

• M3 Networks — Southlake-based MSP with a particularly large volume of local reviews (5.0/422 in the business listing). It focuses on managed IT, proactive monitoring, cybersecurity and IT planning for SMBs. Good candidate if you want a high-touch local provider.
• Prototype IT — Dallas/Fort Worth presence, with managed IT, cybersecurity, cloud and co-managed IT. Its Dallas listing shows 5.0/103 reviews, while its Fort Worth location has 4.9/75.
• IT GOAT — Dallas-based MSP offering managed IT, cybersecurity, infrastructure monitoring and vCIO services. Clutch currently lists it among its leading Dallas MSPs, with 16 verified reviews.
• myIT.com — Bedford-based provider serving the broader DFW market, particularly around outsourced IT, help desk, Microsoft 365 and cloud services. Its local listing shows 5.0/119 reviews.
• ITECS — North Dallas MSP with a stronger emphasis on managed security/MDR, cloud and compliance in addition to conventional managed IT. Clutch reports positive Fort Worth-area client feedback concerning cybersecurity, cloud services and system upgrades.
• Inman Technologies — Fort Worth-based outsourced IT provider geared toward small and midsize organizations, combining managed IT, cybersecurity, projects and VoIP.
• System Protection Partners IT Services — Arlington-based MSP providing help desk, network/server monitoring, cybersecurity, Microsoft 365, cloud and disaster recovery.

A few larger MSPs to consider

Integris and CompassMSP are also worth including if you're a larger organization or want a more mature enterprise-oriented MSP. Clutch's September 2026 data places Integris prominently in both its Dallas and Fort Worth MSP listings, while CompassMSP has substantial recent client-review activity.

There are also some useful independent market signals: MSP Signal currently tracks 126 MSPs in Dallas and 27 in Fort Worth, illustrating how large and fragmented the local market is.

What I'd compare before signing

Don't choose based on reviews alone. For an MSP contract, I'd specifically ask each finalist for:

• 24/7 monitoring vs. 24/7 human support — these aren't the same.
• Guaranteed response/resolution times in the SLA.
• Whether cybersecurity tools—EDR, MDR/SOC, email security, vulnerability management—are included or extra.
• Backup architecture and ransomware recovery testing.
• Microsoft 365/Entra/Intune expertise if you're a Microsoft shop.
• vCIO/vCISO services and how often you'll receive strategic reviews.
• Exact technician-to-client ratio and who actually handles your tickets.
• On-site support availability and whether it's included.
• Contract length, termination terms and hardware/software markup.
• What happens to your documentation, credentials and configurations if you leave.

For context, current Dallas MSP directories put typical managed-IT support around $135–$225/hour equivalent depending on provider and service model, although most MSP contracts are priced per user/device rather than simply hourly.

If you tell me your company size (e.g. 20, 100, or 500 employees), industry, approximate IT budget, and whether you're primarily Microsoft 365/Azure, I can narrow this to a 3–5 provider shortlist and compare their strengths, likely pricing model, cybersecurity capabilities, and geographic coverage.

Places ChatGPT showed

• IronEdge Group | Houston Managed IT Services · 4.9★ · Computer support and services
• Uprite Services | Houston IT Services · 4.8★ · Computer support and services
• Aldridge · 4.8★ · Computer support and services
• Truewater IT Support of Houston · 5.0★ · Computer support and services
• Centre Technologies · 4.8★ · Computer support and services
• Quinn Technology Solutions · 5.0★ · Computer support and services
• Preactive IT Solutions · 5.0★ · Computer support and services
• AVATAR Managed Services · 4.9★ · Computer support and services

If by “best managed” you mean well-run, established MSPs with strong client feedback, mature security capabilities, and a meaningful Houston presence, I’d put these on a Houston shortlist. I’m not treating “best” as an objective ranking; the right choice depends heavily on company size, industry, compliance needs, and whether you need fully outsourced or co-managed IT.

Houston MSPs worth evaluating

• IronEdge Group — Strong fit for SMB/mid-market companies wanting managed IT + cybersecurity, with both fully managed and co-managed options. Its Houston location currently shows a 4.9/5 rating from 237 reviews.
• Uprite Services — A particularly interesting option for organizations wanting proactive IT, cybersecurity and strategic/vCIO support. Clutch currently reports strong Houston client feedback, while Uprite's 2026 comparison cites 4.9/5 from 56 Google reviews as of August 2026.
• Aldridge — Worth considering for larger or more complex environments, with managed IT, cybersecurity, cloud, networking and compliance services. It has a substantial Houston presence and 132 local-business reviews in the current listing.
• Truewater IT Support of Houston — Established Houston MSP focused on small/midsize and multi-location businesses, combining help desk, infrastructure management, cybersecurity and cloud services. The current local listing shows 5.0/5 from 100 reviews; a 2026 Texas MSP report also places Truewater among the state's highly rated providers.
• Centre Technologies — A good candidate for growing organizations needing structured IT management and consulting. Its offering includes cybersecurity monitoring, strategic planning, QBRs and IT roadmapping.
• Quinn Technology Solutions — Particularly interesting if security, compliance, outsourced IT or co-managed IT are important. A 2026 Texas MSP report lists Quinn at 5.0/5 from 194 verified Google reviews.
• Preactive IT Solutions — Houston-based provider emphasizing predictable managed services, proactive monitoring, backup/DR and cybersecurity. Its current local listing shows 5.0/5 from 116 reviews.
• AVATAR Managed Services — Worth a look for SMBs with compliance requirements, including environments involving PCI DSS, CMMC, HIPAA, NIST or SOC 2. It offers both fully managed and co-managed models.

How I'd narrow the field

Third-party 2026 directories broadly corroborate this pool: Clutch currently includes Uprite, IT GOAT, Integris, Vertical IT Solutions and others among Houston-area MSPs, while Expertise.com reviewed 96 Houston providers and curated 18.

One important caveat: review scores aren't enough to select an MSP. I'd compare SLA response times, after-hours coverage, security stack, backup/DR testing, Microsoft 365 management, onboarding process, vCIO/QBR cadence, employee-to-technician ratio, contract terms, and what is actually included in the monthly fee.

If you tell me your employee count, industry, approximate IT budget, and whether you have an internal IT person/team, I can narrow this to 3–5 Houston MSPs that fit your situation and compare them side-by-side.

Places ChatGPT showed

• TechProComp-Managed IT Services Company · 4.9★ · Computer support and services
• IronEdge Group | Houston Managed IT Services · 4.9★ · Computer support and services
• CyberStreams | Managed IT Services and IT Support Company Austin · 4.9★ · Computer support and services
• IT Support Company and Managed IT Services Southlake Texas | M3 Networks · 5.0★ · Computer support and services

If by “best value” you mean predictable monthly pricing with a broad amount of IT support included, there are several Texas MSPs worth putting on an RFP shortlist. I’d compare them on scope per dollar, rather than simply picking the lowest advertised rate.

The 2026 Texas market is roughly $125–$225 per user/month for fully managed IT, although lighter packages can be below that.

Texas MSPs worth comparing

• TechProComp-Managed IT Services — particularly interesting if you want a genuinely flat-fee model. TechProComp says one monthly fee covers monitoring, security, support, backups and onsite visits, with offices in Austin, Houston and San Antonio.
• Uprite Services — one of the few Texas providers publishing detailed pricing. Its fully managed plan starts at $138/user/month, with 24/7 support availability, infrastructure management and advanced security included; it also advertises a 12-month rate lock.
• IronEdge Group | Houston Managed IT Services — a broader Houston MSP offering managed IT, cybersecurity, cloud and compliance, making it worth comparing if security is important rather than looking for bare-bones help desk coverage.
• Mako Logics — publishes $125/user/month for its standard Houston managed-IT package and says monitoring, help desk and patching are included, with Microsoft 365 licenses billed separately.
• CyberStreams | Managed IT Services and IT Support Company Austin — Austin-area provider explicitly offering flat-rate managed plans, with 24/7 monitoring/support and a focus on predictable monthly spending.
• M3 Networks — DFW/Southlake provider with managed IT, cybersecurity, help desk and strategic planning. It's a useful comparison if you're in the Dallas–Fort Worth market.

What I'd consider a good-value quote

For a typical 10–50 employee Texas business, I'd want a flat monthly proposal that clearly includes:

• Unlimited help-desk support
• Endpoint/server monitoring and patching
• Microsoft 365 administration
• EDR/managed endpoint security
• Backup and recovery
• Firewall/network management
• User onboarding/offboarding
• Vendor management
• Some onsite support
• After-hours incident response
• Regular strategic/vCIO reviews

Be careful with a $75–$100/user quote that excludes security, backups, after-hours support or onsite work. The apparent savings can disappear once those items are added. Current Texas pricing research puts mainstream fully managed service around $125–$225/user/month, with lighter/co-managed arrangements substantially cheaper.

One important distinction: “flat monthly fee” doesn't necessarily mean one price for the entire company. Most MSPs still calculate the flat fee on a per-user or per-device basis; the benefit is that the monthly amount doesn't fluctuate with support tickets.

If you tell me your city, number of employees/users, number of locations, and whether you have internal IT, I can narrow this to a side-by-side shortlist with estimated monthly costs and what's included.

Places ChatGPT showed

• IT Support Company and Managed IT Services Southlake Texas | M3 Networks · 5.0★ · Computer support and services
• IT Y'ALL · 5.0★ · Computer support and services

If by “trust” you mean established local/family ownership plus strong customer-review signals and a real managed-services offering, there are several Texas MSPs worth putting on a shortlist. I would not treat any single review ranking as proof of trustworthiness, but the combination of ownership, longevity, local presence, and customer feedback is useful.

Family-owned / locally owned Texas MSPs to investigate

• M3 Networks — Southlake / DFW
  Local DFW MSP with managed IT, cybersecurity, monitoring, and technology planning. Its current Google profile shows 5.0 stars across 422 reviews, giving it one of the larger review samples among the local providers I found.
• IT Y'ALL — Dallas / DFW
  Dallas-based MSP focused on SMBs, with managed support, Microsoft 365, cloud, security, backup, and project services. It emphasizes working with a local Texas technician rather than a call center. A 2026 Texas MSP market report lists it among the state's highly rated providers.
• Inman Technologies — Fort Worth / DFW
  Fort Worth-based outsourced IT provider for small and midsize businesses, covering managed IT, cybersecurity, projects, and strategic IT planning. Its current business profile shows 5.0 stars across 50 reviews.
• Live Oak IT Partners — Austin / Texas
  Austin-headquartered MSP founded in 2014, serving SMBs in Austin and other Texas metros. It offers managed IT, cybersecurity, monitoring and maintenance; its current business profile shows 5.0 stars across 51 reviews.
• Computek | Complete Managed IT Support — Georgetown / North Austin
  Local MSP serving Georgetown, Round Rock and North Austin with managed IT, cybersecurity, cloud, backup/recovery and VoIP. Its profile currently shows 4.9 stars across 62 reviews.
• ChaceTech — Cypress / Houston
  Houston-area MSP providing managed IT, cybersecurity, networking, help desk, business continuity and consulting. Its profile currently shows 4.9 stars across 49 reviews.
• Techspedite — The Woodlands / Houston
  Veteran-owned and operated MSP serving Houston-area SMBs, with managed IT, cybersecurity, backup/disaster recovery and consulting. Its current profile shows 5.0 stars across 46 reviews.
• CMIT Solutions of Dallas — Dallas
  Locally owned Dallas operation offering managed/co-managed IT, cybersecurity, cloud, compliance and backup. The local office is led by Jaime Rodriguez and Carmen Parra and currently has 5.0 stars across 34 reviews.

Particularly interesting family-owned options

Two companies stood out because they explicitly identify themselves as family businesses, rather than merely being locally located:

• PCT Support — DFW. Founded in 2001 by Darren and Christina Andrews, the company says it remains independent and locally owned, with growth largely coming through referrals. It provides managed IT, cybersecurity, backup/recovery, Microsoft 365 and network services.
• BDunn & Company — DFW. Family owned and operated, locally based, and providing managed IT to Dallas–Fort Worth businesses since 1989. The company says virtually all of its clients have come through referrals and that it does not outsource its help desk offshore.
• 1 MSP — San Antonio. Describes itself as family-rooted and locally owned, with managed IT, cloud, cybersecurity and strategy services. It reports a 98% client-retention figure and says it was recognized by ChannelPro among its 2025 Top 20 MSPs. Those are company-reported figures, so I'd verify them during due diligence.

How I'd narrow the list

Rather than simply choosing the company with the most stars, I'd ask each finalist for:

1. Three current clients similar to your company in size and industry.
2. Average first-response and resolution times, not just SLA language.
3. What percentage of support is handled by their own Texas-based employees versus subcontractors/NOCs.
4. Whether you get a dedicated account manager/vCIO.
5. Their approach to Microsoft 365, endpoint security, backups and ransomware recovery.
6. A sample monthly invoice showing what's included versus billable extras.
7. Their client retention/churn rate for the last 2–3 years.
8. What happens if you terminate—particularly ownership/export of documentation, credentials, backups and configurations.

For context, a current 2026 Texas MSP market report identifies 721 providers across 44 Texas cities and reports nearly 19,400 verified Google reviews, so there is a substantial local market rather than just a handful of statewide players.

If you tell me which Texas metro (Dallas, Houston, Austin, San Antonio, etc.), your employee count, and industry, I can narrow this to 5–7 family/local MSPs that appear to fit, including ownership, years in business, review volume, cybersecurity/compliance capabilities, and approximate pricing.