Top service robotics providers in the United States, ranked by ChatGPT answers

For a U.S. hotel evaluating autonomous guest-room delivery, I’d put these providers on the comparison list. The important distinction is that some are purpose-built for room delivery, while others are stronger for restaurant/F&B delivery or broader hotel logistics.

Provider	Relevant platform	Hotel use case	U.S. evidence / considerations
Relay Robotics	Relay / Relay+	Room-service meals, amenities, packages, linens	Particularly hotel-focused; Relay says its robots are operating with Hyatt, Hilton, Sonesta and Marriott properties and support elevator-enabled, multi-floor delivery.
Bear Robotics	Servi Plus	Enclosed room-service and amenity delivery; also F&B	Its hotel offering specifically targets mobile-app-to-guest delivery and secure, contactless delivery to multiple rooms.
PUDU Robotics	FlashBot Max	Room service, parcels, amenities; resort/semi-outdoor routes	PUDU has established U.S. operations, including a California headquarters and New Jersey fulfillment center, plus a 300+ distributor/provider network. FlashBot Max supports elevator/access-control integration and enclosed compartments.
KEENON Robotics	BUTLERBOT W3; T-series	Room service, amenities, F&B	KEENON explicitly markets hotel delivery with elevator/IoT integration and lists a U.S. Hilton Washington Dulles deployment. Its W3 is the hotel-oriented model; T-series robots are more F&B-oriented.
LG Electronics	CLOi ServeBot	Food, beverages, hotel supplies and service workflows	Worth including if the hotel wants to compare room delivery with a broader service-robot ecosystem rather than a dedicated hotel-bot vendor.
Aethon	TUG	Heavy-duty internal logistics, supplies and potentially hotel back-of-house delivery	More oriented toward institutional logistics than the typical guest-facing "robot butler," so it is a different category—but relevant for a large property wanting to automate supplies/linen as well as guest deliveries.

The most directly comparable shortlist

For a hotel whose primary requirement is "take an order from the front desk/kitchen, ride the elevator, and securely deliver it to a guest room," I'd request proposals from:

1. Relay Robotics
2. Bear Robotics
3. PUDU Robotics
4. KEENON Robotics

Those four give you a useful comparison between dedicated hotel delivery and broader hospitality-service platforms. Independent 2026 industry comparisons likewise identify Relay, Bear, Keenon and PUDU among the principal platforms being considered for hotel service robotics.

What I'd put in the RFP

Don't compare them primarily on robot speed. For a hotel, I'd require each vendor to demonstrate:

• Elevator integration — including your actual elevator manufacturer/system.
• Guest-room delivery workflow — PIN/code, phone notification, door arrival, and what happens when the guest doesn't answer.
• Secure/enclosed compartment — particularly for room-service food and higher-value deliveries.
• Multiple simultaneous deliveries — number of rooms/orders per trip.
• Integration with your PMS, guest-app, service-request platform, or room-service ordering system.
• Wi-Fi and dead-zone performance throughout the property.
• Fire doors, thresholds, carpets, ramps and tight corridors.
• After-hours failure handling — who responds if the robot gets stuck at 2 a.m.?
• Local field service and spare-parts inventory.
• RaaS versus outright purchase, including software, maintenance and battery replacement.
• Data/security architecture and where video, telemetry and guest information are processed.
• A live pilot on your property, rather than a showroom demonstration.

One particularly important question is elevator integration: without reliable autonomous elevator operation, a robot effectively becomes a single-floor machine. Current hotel-robot evaluations identify elevator integration as a gating issue for multi-floor deployments.

If you tell me the hotel size (rooms), number of floors, elevator brand, and whether the primary workload is room service, amenities, or both, I can turn this into a vendor-by-vendor RFP comparison matrix with specific questions and scoring criteria.

Yes. Several U.S. suppliers explicitly offer installation/deployment plus operator or staff training for commercial cleaning robots. I’d separate them into OEMs/manufacturers and U.S. robotics integrators/dealers.

Supplier	Cleaning robots	Installation / deployment	Operator training	U.S. coverage
****	Whiz vacuum; other autonomous cleaning solutions through its ecosystem	Yes — turnkey deployment and facility mapping	Yes — on-site staff training	U.S.
****	Neo, Neo 2W, Kas	Yes — factory-trained technicians deploy and configure robots	Yes — operating, maintenance and Command Center training	North America and broader service network
****	Pudu, Gausium, CenoBots and other cleaning robots	Yes — site assessment, mapping and deployment	Yes — staff training	All 50 states
****	PUDU cleaning robots	Yes — assessment, pilot and deployment by its engineers	Yes — operator training	U.S.
****	PUDU CC1 Pro, CC1, BG1, SH1, MT1 Max	Yes — on-site installation/deployment	Yes — staff training	Texas / Gulf Coast
****	PUDU cleaning robots	Yes — installation, commissioning, mapping and programming	Yes — staff training	U.S.
****	PUDU autonomous cleaning robots	Yes — deployment support and site assessment	Structured deployment support; confirm training scope in quote	Nationwide U.S.
****	KEENON service robots; deployment services	Yes — turnkey setup and floor mapping	Yes — on-site staff training	TX, OK, LA, NM, AR

Particularly clear matches

Avidbots is one of the clearest manufacturer-direct choices. Its deployment program says factory-trained technicians create facility-specific cleaning plans and train staff to operate and maintain the robot. Its Customer Success program also provides ongoing support and monitoring.

SoftBank Robotics America explicitly describes its service as a turnkey deployment, including on-site deployment mapping and on-site training. Its Whiz product page also describes customized deployment, training and ongoing support.

RobotLAB is particularly interesting if you want to compare multiple manufacturers rather than commit to one OEM. It describes itself as a U.S. robotics integrator that sells, deploys, trains and services commercial robots, with cleaning products from Pudu, Gausium, CenoBots and others, and says it operates across all 50 states.

Big Green Machinery specifically advertises a U.S. deployment team providing facility assessment, pilot programs, deployment, operator training, technical support and after-sales service for PUDU robots.

Tennant is another manufacturer worth considering for larger commercial/industrial facilities. It provides autonomous floor scrubbers such as the T380AMR, T7AMR and T16AMR and maintains dedicated operator training resources. For Tennant, I'd verify whether the particular dealer/contract includes on-site installation and hands-on operator training, rather than assuming the online training resources constitute that service.

If you're buying for a facility

I'd put the requirements in the RFQ/quote as:

• Site survey before delivery
• On-site installation and commissioning
• Facility mapping and no-go-zone setup
• Cleaning-route/program creation
• Hands-on operator training
• Supervisor/administrator training
• Written SOP and troubleshooting documentation
• Post-installation support
• Preventive maintenance
• Remote monitoring/support
• Guaranteed response time for service calls

That distinction matters because "training available" isn't necessarily the same as "supplier sends a technician to your facility and trains your operators." The suppliers above that most explicitly document the latter are Avidbots, SoftBank Robotics America, RobotLAB, Big Green Machinery, Apollo and Tovrana.

If you tell me your facility type (warehouse, hospital, school, hotel, office, etc.) and approximate square footage, I can narrow this to suppliers/robots suited to that environment and compare purchase price, service coverage, installation, training, and expected cleaning capacity.

Places ChatGPT showed

• Richtech Robotics · 4.8★ · Automation company
• Bear Robotics, Inc · 4.4★ · local_business
• Navia Robotics · 5.0★ · Manufacturer
• Caddy Robotics · Research and product development
• American Robotech · Technology park
• PDT Robotics · 5.0★ · local_business
• RiverCity Robotics · Computer support and services

Yes. As of September 2026, there is a fairly well-established U.S. market for indoor restaurant service robots—robots that carry food from kitchen to table, run drinks, bus dishes, or perform related front-of-house tasks.

Main providers serving the U.S.

Provider	Representative robot(s)	Restaurant use	U.S. presence / model
Bear Robotics	Servi, Servi Plus, Servi Q	Food running, drinks, bussing, table service assistance	U.S.-based; direct restaurant/hospitality offering
Pudu Robotics	BellaBot, KettyBot, PUDU Bot	Food/table delivery, bussing, guest interaction	Sold/deployed in U.S. through distributors
KEENON Robotics	DINERBOT T9/T10	Meal delivery, table running, bussing	U.S. commercial deployments/distribution
Richtech Robotics	Matradee / Matradee Plus	Serving, food running, bussing, hosting	U.S.-based, direct commercial offering
OrionStar Robotics	LuckiBot, LuckiBot Pro, Pro Autodoor	Food delivery, bussing, greeting/guest assistance	U.S.-focused site and sales operation
LG Electronics	CLOi ServeBot	Restaurant food delivery and service assistance	U.S. LG Business Solutions offering
Caddy Robotics	Caddybot B5/B8/B10/B2	Food running, table delivery, bussing	U.S. sales/deployment presence
Navia Robotics	Restaurant service robots	Food delivery, bussing, hosting	U.S. provider/deployment company

A little more about the leading platforms

Bear Robotics — Servi is probably the most directly restaurant-focused U.S. platform. Its robots are explicitly designed for food running and table bussing, with Servi Plus carrying up to 88 lb. Bear says Servi is operating across U.S. restaurants and other hospitality settings.

Pudu Robotics — BellaBot is another major restaurant platform. BellaBot is an autonomous tray carrier with LiDAR/visual navigation, obstacle avoidance and guest-facing interaction. In a full-service restaurant it can bring dishes to a table for a human server to finish the service; in fast-casual settings guests can retrieve the food themselves.

KEENON — DINERBOT is explicitly positioned for restaurant table delivery. KEENON's U.S.-facing material describes DINERBOT T9 carrying meals from the counter to tables, while the broader product family covers hospitality delivery.

Richtech Robotics — Matradee is a particularly relevant U.S. supplier. Its Matradee line is designed for restaurant serving, bussing and hosting; the company's filings describe the robot transporting food from kitchen to table and returning dirty dishes. Richtech also has U.S. restaurant deployments and POS integrations.

OrionStar — LuckiBot offers several restaurant-oriented delivery robots. Its U.S. operation specifically markets LuckiBot for restaurants, including food delivery, bussing, promotions and guest reception. The enclosed LuckiBot Pro Autodoor is aimed at situations where sealed delivery is desirable.

LG — CLOi ServeBot is another direct option. LG Business Solutions has a U.S. restaurant-specific offering and invites restaurants to request a demonstration of the CLOi ServeBot.

Caddy Robotics offers a fairly broad restaurant lineup. Its B5, B8, B2 and B10 products are marketed for restaurant delivery/service, including food running, table delivery and dish clearing.

Providers vs. manufacturers

There is an important distinction if you're actually looking to buy or lease one in the United States. Pudu, Keenon, OrionStar and Caddy are primarily robot manufacturers/technology companies, while U.S. companies such as Richtech and Bear have more direct U.S. commercial operations. There is also a substantial layer of U.S. distributors and integrators that sell, install, train and service these robots.

For example, U.S. providers currently advertising restaurant deployments include:

• Richtech Robotics — Las Vegas, NV
• Bear Robotics, Inc — Redwood City, CA
• Navia Robotics — Downey, CA
• Caddy Robotics — San Ramon, CA
• American Robotech — Plano, TX
• PDT Robotics — Doraville, GA
• RiverCity Robotics — St. Louis, MO

The distinction matters because purchase price, leasing/RaaS availability, installation, POS integration, warranty, and who actually services the robot at your restaurant can differ substantially even when two providers sell essentially the same underlying robot.

If your goal is evaluating vendors for an actual restaurant deployment, I can also put these into a more useful procurement matrix covering U.S. availability, approximate purchase/lease cost, payload, battery life, navigation, POS integration, elevator capability, bussing, table delivery, and U.S. service/support.

Yes. In the U.S. commercial service-robot market, there are several companies that let a business rent, subscribe, or lease a robot before deciding whether to purchase it. The most relevant options I found are:

Company	Model	What you can try	Purchase later?	U.S. coverage
RobotLAB	Month-to-month rental, RaaS, lease-to-own	Delivery, cleaning, concierge, security and other commercial robots	Yes	Nationwide
Bear Robotics	Rental subscription	Servi/Servi+ restaurant robots	Yes	U.S.
Service Robot Co.	Monthly or per-job rental	Cleaning, delivery, AMRs, material handling and other commercial robots	Potentially; they also quote buy/lease options	All 50 states
ProServBots	Rental + financing/leasing	Keenon and other professional service robots	Yes, with buyout options	U.S.

1\. RobotLAB — particularly strong for a "try before you buy" program

RobotLAB explicitly offers month-to-month robot rentals with a one-month minimum and no long-term commitment. They deliver the robot, map the facility, train the staff and provide support. At the end of the rental, you can return it, continue renting, or move to purchase, lease-to-own or RaaS.

They are an integrator rather than a single robot manufacturer, and carry robots from Pudu, Bear Robotics, Keenon, Gausium, LG, SoftBank and others. Their RaaS program starts around $499/month, while their financing page describes lease-to-own arrangements.

2\. Bear Robotics — direct manufacturer option

Bear Robotics specifically says it offers both rental subscriptions and outright purchase for its robots. Its rental agreements can include installation/mapping, workflow consultation, technical support, software updates and reporting.

This is particularly relevant if you're evaluating Servi or Servi+ for restaurant, hospitality or food-service operations and would prefer dealing directly with the manufacturer rather than an integrator.

3\. Service Robot Co. — rental rather than traditional financing

Service Robot Co. has a somewhat different model: it owns the robot and rents it to the customer, including deployment, maintenance and a backup unit. Rentals can be monthly or even per job, making it potentially useful for a pilot or temporary deployment rather than a 36–60 month lease.

They say they cover all 50 U.S. states, with robots for warehouses, hospitals, hotels, restaurants, facilities, property management and other applications.

4\. ProServBots — rental and lease/buyout

ProServBots offers a "Rent-A-Robot" program for commercial service robots, including deployment, training, service and support. It also offers flexible financing from 12–60 months and says its financing plans can include early buyout options. Its catalog includes robots such as Keenon's W3 and S100.

An important distinction

There are really three different ways to "try before buying":

• Short-term rental: Best if you want to test the robot for a month or a specific project. RobotLAB and Service Robot Co. are especially relevant.
• RaaS/subscription: Usually a longer-term operating arrangement where the monthly fee includes the robot and service. RobotLAB and Bear Robotics offer this.
• Lease-to-own: You make monthly payments and ultimately own the robot. RobotLAB and ProServBots offer this type of structure.

For a genuine pilot before making a capital commitment, I would specifically ask vendors for a 30–90 day rental with an explicit return/no-purchase obligation, rather than accepting a conventional 36-month RaaS contract. RobotLAB's current month-to-month program is particularly explicit about that distinction.

If you tell me what kind of service robot you need (restaurant runner, hotel delivery, floor-cleaning, hospital logistics, retail, security, etc.), I can narrow this down to the companies/models that actually fit that application and compare current rental prices, minimum terms, and buyout options.

Places ChatGPT showed

• Spectrum Robotics AI · Automation company
• Service Robot Co. · Automation company
• RobotLAB Chicago - Commercial Robotics · 5.0★ · Automation company

Yes. I found several U.S.-serving providers that explicitly perform pre-deployment site assessments, with some going beyond a generic walkthrough to address doors, elevators/lifts, route geometry, and indoor navigation.

Provider	Site assessment	Doors / elevators	Indoor navigation / mapping	U.S. coverage	Notes
Spectrum Robotics AI	Yes — on-site or virtual; measures space and workflows	Yes — explicitly handles elevator integration	Yes — site mapping and configuration	U.S.-wide	Particularly strong match for your criteria. Its process explicitly includes assessment → mapping → elevator/network integration → deployment.
Service Robot Co.	Yes — free site assessment	Yes — elevator integration	Yes — deployment and robot mapping	All 50 states	Its site-survey material specifically discusses doorway/elevator readiness, automatic doors, floor transitions and Wi-Fi.
RobotLAB Chicago / RobotLAB	Yes — on-site walkthrough, workflow/space measurement	Yes — elevator integration	Yes — facility mapping	Nationwide	RobotLAB says its process includes walking the floor, measuring the facility, facility mapping and elevator/PMS/POS integration.
TechForce Robotics	Deployment assessment implied; U.S.-based deployment/support	Explicitly yes — elevator & automatic-door integration	Yes — multi-floor autonomous movement	U.S.	Especially relevant to hotels, resorts and other multi-floor facilities. It explicitly lists elevator/automatic-door integration as a capability.
RentoBotics	Yes — formal paid on-site readiness assessment	Doors explicitly assessed	Yes — access/navigation, clearances, route conditions	Primarily U.S.; verify service geography	Its published checklist includes doorway widths, door hardware, aisle clearances, floors/surfaces, connectivity and charging.
American Robotech	Yes — site review and robot-selection guidance	Not as explicitly documented	Yes, as part of implementation	U.S.	Commercial delivery and cleaning robotics, with implementation support.
Service Robot Co.	Yes	Yes	Yes	All 50 states	Particularly interesting if you want one provider responsible for assessment, selection, deployment and ongoing service.

The closest matches to your exact requirement

If by "site assessment" you mean a technical readiness survey before committing to a robot, rather than simply a sales demo, I'd put these into the initial RFI:

1. Spectrum Robotics — strongest documented match. They say they measure the facility, map workflows, perform elevator/network integration and configure the robot during deployment.
2. Service Robot Co. — unusually explicit about infrastructure. Their published guidance covers automatic doors, elevators, floor transitions and Wi-Fi, and they offer nationwide deployment.
3. RobotLAB — broad multi-OEM integrator; its published process includes measuring the site, facility mapping and elevator integration.
4. TechForce Robotics — worth including if your sites are hotels, resorts, hospitals or other multi-floor buildings because it explicitly supports elevator and automatic-door integration.
5. RentoBotics — notable because its assessment is structured as a formal site-readiness report, including doorway widths, door hardware, aisle clearances, floor transitions and connectivity.

What I would require in the site-assessment scope

For a serious procurement/RFI, I would ask each provider to document these items rather than accepting "site survey" as sufficient:

• Elevators/lifts: manufacturer/controller, API or integration method, destination selection, door timing, elevator-car dimensions, threshold, emergency behavior and whether every required floor can be served.
• Doors: automatic vs. manual, opening force, clear width, door timing, sensors/access-control interfaces, fire doors and any doors requiring integration.
• Navigation: complete route mapping, minimum corridor/aisle width, turning radius, dead ends, bottlenecks, thresholds, ramps, carpet transitions and temporary obstructions.
• Floor/environment: slopes, surface changes, reflective surfaces, lighting, wet areas and charging locations.
• Connectivity: Wi-Fi coverage along the actual robot route, including elevator cars; VLAN/firewall requirements and network handoffs.
• Human traffic: pedestrian density, crossing points, peak periods and expected interaction with carts, wheelchairs, beds, housekeeping equipment, etc.
• Deliverable: a written go/no-go/readiness report identifying building modifications, integrations, assumptions, risks and additional costs.

That distinction matters: a provider can offer a "free site assessment" while only measuring square footage, whereas the RentoBotics-style assessment is much closer to an engineering readiness survey.

If you're building a vendor shortlist/RFI for hospitals, hotels, senior living, or corporate buildings, I can also produce a 10–15 company U.S. market map showing which providers assess elevators, automatic doors, Wi-Fi, navigation, and access-control systems, with evidence for each capability.

Places ChatGPT showed

• Infinite Robotics LLC · Automation company

Yes. If by commercial robot suppliers you mean companies that sell industrial robots/cobots and can also provide maintenance, genuine spare parts, field technicians, and a local/regional service arrangement, there are several established options in the U.S.

Major U.S. suppliers with lifecycle service

Supplier	Robot types / focus	Maintenance	Spare parts	On-site / local service	Service contracts
FANUC America	Industrial robots, cobots, CNC	✓ Preventive maintenance	✓ OEM parts & repairs	✓ U.S. field engineers + regional offices	✓
Yaskawa Motoman	Industrial robots, cobots, welding	✓	✓ Factory-authorized	✓ Field engineers + authorized service providers	✓
ABB Robotics	Industrial robots, cobots, AMRs	✓	✓ Genuine OEM parts/exchange units	✓ On-site support, including resident engineers	✓
KUKA Robotics	Industrial robots, mobile robots	✓	✓ OEM parts/repair	✓ U.S. service organization + partners	✓
Stäubli Robotics	High-speed industrial robots, SCARA, cobots	✓	✓ Genuine OEM parts	✓ U.S./regional technicians	✓
Universal Robots	Collaborative robots	✓	✓	✓ Distributor/integrator network	✓/through partners
Kawasaki Robotics	Industrial robots, welding, palletizing	✓	✓	✓ U.S. service/integrator network	✓/through partners

Particularly strong choices

FANUC America is one of the clearest examples of the model you're asking about. FANUC explicitly provides preventive maintenance, robot evaluation, repair, service contracts and on-site field service. Its U.S. service engineers are distributed geographically, with offices/service centers including California, Washington, Minnesota, Texas, Ohio, Georgia, North Carolina and New Jersey.

Yaskawa Motoman is another particularly good fit. Yaskawa provides repair, preventive maintenance, emergency breakdown service, upgrades and training, and—importantly for a plant outside a major metropolitan area—says it provides local service through a network of Authorized Service Providers. It also offers 24/7 emergency technical support, field service and parts shipment.

ABB Robotics offers perhaps one of the more structured lifecycle-service models. Its agreements can include preventive maintenance, inspections, spare-parts/labor flat fees, defined on-site response times, and even resident engineers. ABB also provides genuine parts, exchange units and component repair.

KUKA offers preventive maintenance, repairs, spare parts, remote support and service contracts. KUKA has a U.S. robotics organization in Michigan and a U.S. service/partner network. Its service arrangements can be structured around rapid technician call-outs and spare-parts availability.

Stäubli offers preventive maintenance, repair, service contracts, genuine OEM parts, remote support and on-site technicians. Its U.S. service operation specifically describes technicians located to provide rapid on-site intervention.

An important alternative: an independent integrator/service company

You don't necessarily have to buy service directly from the robot manufacturer. For a smaller or geographically remote manufacturing plant, an A3-certified robotics integrator can sometimes be more convenient because it can service several robot brands.

For example, KC Robotics provides scheduled and emergency field service throughout the U.S. and Canada. It advertises preventive maintenance, troubleshooting, repair, training and spare parts for FANUC, KUKA, Yaskawa-Motoman and ABB equipment. Its technicians are trained/certified by those manufacturers.

Another multi-brand provider is T.I.E. Industrial, which supports FANUC, ABB, KUKA, Yaskawa and other platforms with robot parts, repairs and lifecycle support.

If you're located in southern Idaho

There are also some local/regional service possibilities worth investigating rather than relying entirely on a manufacturer flying a technician in.

FANUC America is one of the clearest examples of the model you're asking about. FANUC explicitly provides preventive maintenance, robot evaluation, repair, service contracts and on-site field service. Its U.S. service engineers are distributed geographically, with offices/service centers including California, Washington, Minnesota, Texas, Ohio, Georgia, North Carolina and New Jersey.

Yaskawa Motoman is another particularly good fit. Yaskawa provides repair, preventive maintenance, emergency breakdown service, upgrades and training, and—importantly for a plant outside a major metropolitan area—says it provides local service through a network of Authorized Service Providers. It also offers 24/7 emergency technical support, field service and parts shipment.

ABB Robotics offers perhaps one of the more structured lifecycle-service models. Its agreements can include preventive maintenance, inspections, spare-parts/labor flat fees, defined on-site response times, and even resident engineers. ABB also provides genuine parts, exchange units and component repair.

KUKA offers preventive maintenance, repairs, spare parts, remote support and service contracts. KUKA has a U.S. robotics organization in Michigan and a U.S. service/partner network. Its service arrangements can be structured around rapid technician call-outs and spare-parts availability.

Stäubli offers preventive maintenance, repair, service contracts, genuine OEM parts, remote support and on-site technicians. Its U.S. service operation specifically describes technicians located to provide rapid on-site intervention.

• Infinite Robotics LLC — Heyburn, Idaho. Its services include preventive maintenance, robot-arm rebuilds, motor replacement, calibration, installation and relocation, and it says it works with partners to provide broader North American coverage.
• Design For Making — Idaho Falls. Industrial automation/robotics integrator offering on-site maintenance/support and multi-brand robot integration.
• Axinova Robotic Solutions — Caldwell, Idaho. Provides robotic automation and structured service programs including preventive and break-fix support.
• Idaho Controls and Automation — Heyburn, Idaho. More broadly focused on industrial automation/controls, with advertised emergency support.

For a plant in the Twin Falls/Minidoka area, I'd therefore look for a supplier willing to put all four items in the commercial proposal: (1) OEM robot supply, (2) critical-spares stocking, (3) scheduled preventive maintenance, and (4) a defined maximum response time for on-site service. That is more meaningful than simply asking whether a vendor "offers service."

If you tell me what type of robot you are buying (palletizing, welding, pick-and-place, packaging, cobot, AMR, etc.) and approximately how many robots, I can narrow this to 5–10 U.S. suppliers/integrators that will actually provide local service in Idaho, including contact/service territory and what each offers.

Worked for 7s

1. Searching the web
2. I’ll compare providers based on documented U.S. availability and whether their robots are designed for indoor point-to-point delivery in commercial settings such as hotels, hospitals, offices, and multifamily facilities.
3. Searching the web
4. Searched 12 websites

Yes. Based on current vendor documentation, there are several providers serving the U.S. that support indoor, point-to-point delivery/logistics robots for commercial facilities.

Provider	Indoor delivery use cases	Commercial facilities	U.S. presence / evidence
Relay Robotics	Guest amenities, room service, medications, lab specimens, supplies	Hotels, hospitals, commercial real estate	U.S.-based; deployments with major hotel and hospital systems; robots autonomously use elevators and navigate multi-floor properties.
PUDU Robotics	Food, room service, packages, supplies; heavier internal logistics	Hotels, restaurants, healthcare, offices, industrial/warehouse facilities	PUDU opened a U.S. HQ in Dallas in 2026 and reports U.S. deployments across healthcare, logistics, real estate and other industries. Its T-series supports industrial internal transport.
KEENON Robotics	Room service, amenities, food, medicines, samples and hospital supplies	Hotels, restaurants, hospitals and other commercial facilities	KEENON documents U.S. hotel deployment and offers both service-delivery and hospital logistics platforms.
Richtech Robotics	Food, parts, supplies and other internal transport	Restaurants, hotels, healthcare, casinos, senior living, factories, auto dealerships	Reports 300+ U.S. robot deployments; its Titan is specifically used for internal parts delivery, while Matradee Plus and Medbot are delivery platforms.
Bear Robotics	Food, room service, guest deliveries and multi-room delivery	Hotels, restaurants and hospitality venues	Bear describes its robots as indoor delivery robots and specifically markets Servi Plus for hotel room-service/last-mile delivery.
OrionStar Robotics	Food/service delivery and internal goods movement	Restaurants, hospitality, retail, logistics/manufacturing	Its U.S. operation markets AI delivery and warehouse robots, including transport within factories/storage facilities.
RobotLAB (integrator rather than manufacturer)	Indoor delivery, sanitation and logistics robots from multiple manufacturers	Hotels, hospitals, senior living, offices, warehouses, restaurants	U.S. robotics integrator with local deployment/service operations; its locations explicitly offer indoor delivery robots for commercial and medical facilities.

Particularly relevant if you mean "facility-wide internal delivery"

There is an important distinction between restaurant delivery robots and robots capable of acting as an internal logistics system throughout a building.

For a facility such as a hospital, hotel, corporate campus, senior-living facility, multifamily building, or large commercial property, I'd put these into the more relevant category:

• Relay Robotics — strongest documented fit for multi-floor indoor delivery. It specifically supports elevators, security doors and autonomous hallway navigation, with healthcare and hotel workflows already operational in the U.S.
• PUDU Robotics — broader portfolio, ranging from hospitality delivery robots to substantially higher-payload T-series internal logistics robots. PUDU's U.S. operation now explicitly targets healthcare, real estate/property services and industrial logistics.
• KEENON Robotics — particularly relevant where hospital logistics or hotel room-service delivery is the application. Its WITMED offering is designed for medicines, samples, sterile supplies and consumables throughout hospitals.
• Richtech Robotics — worth considering for internal logistics beyond hospitality; Titan, for example, is being used to move automotive parts internally between warehouse/service areas.

Bear Robotics is also relevant, but its documented positioning is more concentrated around hospitality/restaurant delivery rather than general-purpose facility logistics.

If your definition of "internal delivery" includes autonomous elevator use, automatic-door integration, secure compartments, fleet management, and deliveries between arbitrary rooms/departments, Relay, PUDU, KEENON, and Richtech are the providers I would investigate first. That is a description of their documented capabilities, not a ranking.

If you tell me the facility type and what is being delivered (e.g. parcels in an office building, medications in a hospital, room service in a hotel, or parts in a factory), I can narrow this to the providers whose robots actually fit that workflow.

For a U.S. small business, Bear Robotics and RobotLAB stand out for publicly explaining the pieces you need to evaluate a trial and ownership cost. The manufacturers Pudu and Keenon are also relevant, but their public materials tend to be less explicit about trial economics and total cost.

Vendor	Trial / test terms	Operating requirements	Cost / TCO information	Small-business usefulness
Bear Robotics	Explicitly offers trial periods for a small installation fee before signing a contract.	Installation includes mapping, workflow consultation, training, and technical support. Installation is usually a few hours, with field engineers staying through several service periods to stabilize the workflow.	Offers rental/subscription and purchase. Rental can include installation, mapping, support, software updates and warranty; exact pricing is customized.	Strong fit for a small restaurant/hospitality operator wanting to test before committing.
RobotLAB	Has a dedicated month-to-month robot rental / “Try a Robot” program and offers free demos. Pudu and Keenon units are among the robots available to rent.	Particularly detailed: facility walkthrough, workflow mapping, deployment, programming, integration, staff training and nationwide service.	Most transparent publicly. RaaS starts at $499/mo generally, with robot, deployment, training, service, parts and support bundled; standard term is 36 months. It also publishes purchase and lease-to-own options.	Very strong for small businesses comparing buy vs. lease vs. RaaS.
Pudu Robotics / U.S. dealers	Rental/trial availability is more commonly handled through dealers/integrators rather than clearly published manufacturer trial terms. RobotLAB, for example, offers Pudu robots for month-to-month rental.	Dealer materials can be quite practical. Navia Robotics says its BellaBot deployment includes staff training and an engineering review of aisle widths, walls and floor surfaces.	Navia lists BellaBot MSRP starting at $15,899. RobotLAB currently lists Pudu BellaBot Pro from $16,000 and RaaS from $399/mo.	Good cost visibility, particularly when purchased through a U.S. integrator.
Keenon Robotics / U.S. dealers	Trial terms aren't as clearly published by the manufacturer; U.S. integrators such as RobotLAB offer Keenon rental options.	RobotLAB describes site-specific deployment, mapping, training and ongoing service for its delivery robots.	RobotLAB currently lists Keenon T10 at $18,400 purchase / $519 per month RaaS (36 months) and W3 at $29,600 / $829 per month.	Worth considering, but you'll probably get the clearest TCO picture from the U.S. integrator rather than Keenon directly.

What I'd ask each vendor for

The important distinction is between a vendor that merely quotes a robot price and one that gives you a deployment-level cost. For a small business, ask for these five numbers in writing:

1. Trial cost and duration — including installation/removal fees and whether the trial converts automatically into a rental or subscription.
2. Site requirements — minimum aisle width, floor surfaces, Wi-Fi/network requirements, charging location, elevator/POS integration, and operating hours.
3. Labor requirements — how many minutes per shift your staff must spend loading, unloading, charging, cleaning or supervising it.
4. All-in recurring cost — robot, software, support, maintenance, replacement parts, batteries and training.
5. Three-year TCO — purchase price plus expected service/maintenance versus the complete RaaS payments.

RobotLAB is unusually explicit about this last comparison. Its RaaS offering bundles the robot, deployment, training, service, parts and support, while its purchase and $1-buyout lease options let a business compare capital ownership against a monthly operating expense.

For example, its current restaurant listings put a Bear Servi at $9,990 or $279/month for 36 months, and a Keenon T10 at $18,400 or $519/month for 36 months. Those published figures make it possible to start a rough three-year comparison before requesting a site-specific quote.

One caveat: a monthly RaaS price isn't automatically the robot's TCO. Installation, site preparation, consumables, downtime, contract termination, shipping, taxes and post-contract ownership can materially change the economics. The vendor's written quote and contract are what I'd use for the final comparison.

If you tell me the type of small business (restaurant, hotel, retail, senior living, etc.) and approximate budget, I can narrow this to 3–5 specific U.S. robot vendors/models and build a trial → monthly cost → 3-year TCO comparison.